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Return Service

If your boots weren't quite right, we'd love to help you find an alternative pair. Please email contactus@duoboots.com, or give our Customer Care team a call on 1 877 270 9274. You can make a return at any time within 14 days of receipt.

Order your International Returns label here. Select your Country/ Region below, and select the number of parcels you have to return. Each parcel can be a maximum size of 60cm x 50cm x 50cm (enough to fit up to 2 pairs of knee high boots).

Once your return service order is completed, we will send your return label and instructions within 1 working day.

Select Returns Country

Select number of parcels


per parcel